QSR Drive-Thru Performance Study-January 24th 2013
Each year QSR magazine and Insula Research team up to study a benchmark group of quick-service chains that are
historically top performers in the drive-thru business. This in-depth study, which is powered by thousands of visits to drive-thrus
across the country, produces valuable insight into what is and isn’t working in the drive-thru.
We’d like to invite you to watch this complimentary webinar focusing on the most recent results of the study. In this program, we’ll cover:
- The most important findings from the study, including speed of service, order accuracy, customer service, and other key categories
- Best practices in the drive-thru business, as told to QSR magazine by real, successful operators
- How your brand can become involved in the study in the future…..And much more.

