Testimonials
| “Simply outstanding! We appreciate your service.” – Jerry, South Dakota |
| ————————————————————————————————————————————————— |
| “We rely on RFT for all of our repairs, headsets and surveillance.” – Adam, California |
| ————————————————————————————————————————————————— |
| “I have a Big Dog Surveillance System and a DTT surveillance system. The Big Dog system is SOOOO user friendly and the software is easy to use. I just love it. When I have to burn a CD using the DTT system, I basically have to call technical support.” – Mary, Illinois |
| ————————————————————————————————————————————————— |
| “We purchased Panasonic 2020 Ordertaker kits from you and everyone at our store has just enjoyed the new equipment… I have always been very happy with RFT and the work you do. The courtesy calls are just one more way that you show how much you care about your customers.” – Customer, Wisconsin |
| ————————————————————————————————————————————————— |
| “Thank your tech for all the help. He saved the day!” – Scott, Pennsylvania |
| ————————————————————————————————————————————————— |
| “I faxed my order on Sunday, received a confirmation call on Monday and received my order on Tuesday! Very Timely!” – Sidney, Illinois |
| ————————————————————————————————————————————————— |
| “I LOVE THE BIG DOG! I have a system in every one of my stores and they all have more than paid for themselves in less than two months. I tell EVERYONE how great our system is.” – Anna, Louisiana |
| ————————————————————————————————————————————————— |
| “I am impressed with the professionalism of your company (RFT), particularly the ease of dealing with Jennifer and Nancy.” – Joel, Canada |
| ————————————————————————————————————————————————— |
| “Great Customer Service!” – Amy, Idaho |
| ————————————————————————————————————————————————— |
| “Always nice, always patient, always helpful.” – Herman, Montana |
| ————————————————————————————————————————————————— |
| “Once again, thank you for being so patiently kind and taking the time to help me learn the difference between each system and the best installation locations. Thanks again for taking the time to help me.” – Larry, Ohio |
| ————————————————————————————————————————————————— |
| “We were being sued by a customer. Your DVR system recorded the event and we were able to use it in court to dismiss the false claim.” – Steve, Washington |
| ————————————————————————————————————————————————— |
| “The ability to monitor our double drive thru lane is truly amazing. I don’t know how we did it before the Big Dog!” – Charlie, Colorado |
| ————————————————————————————————————————————————— |
|
“I thank you for your professionalism and your service that goes above and beyond.” – Customer, Florida
|
| ————————————————————————————————————————————————— |
|
“I just wanted to share with you the excellent customer service I received from Kay today. A month and a half ago I shipped a headset to you using your pre-printed label. I couldn’t remember if I used the store’s address or my own business office address on the label. I had also lost my copy of the tracking number so I had no way of finding our package. Kay took the time to look up each of my 11 stores, she looked in lost an d found, she spoke with someone in the Accounting Department, and she made the extra effort to speak with someone in the repair department. I was so delighted when she returned my call to let me know she had located my package and would have our headset repaired and returned as quickly as possible.
.
She brought me to tears! It is so unusual these days to find someone who truly goes out of their way to be so helpful. I really appreciate the way I was treated today.” – Tori, North Carolina
|
| ————————————————————————————————————————————————— |
| “Thank you for your prompt service.” – Customer, New Jersey |
| ————————————————————————————————————————————————— |
|
“We always receive materials quickly and packaged carefully and correct. Thank you.” – Customer, Texas
|
| ————————————————————————————————————————————————— |
| “We always have a positive experience when dealing with RFT.” – Customer, Tennessee |
| ————————————————————————————————————————————————— |
| “I am always impressed with RFT’s friendly customer service, and their speed of delivery should be envied by other companies.” – Customer, Texas |
| ————————————————————————————————————————————————— |
| “You guys did a really good job! I got my headset back in 4 days and that was really good because of the busy times in the store.” – Customer, Delaware |
| ————————————————————————————————————————————————— |
| “This morning your Big Dog surveillance system helped catch an employee stealing, and most importantly, there was an armed robbery and using the camera located at our entrance, it caught the car and license plate. The police were able to apprehend the criminals. We’ll always speak highly of the quality your Big Dog Surveillance systems offer.” – Mike, South Carolina |
| . |
Search
RFT Advantages
100% Satisfaction Guarantee
