Product Order Survey

Date

Did you find the enclosed support documents helpful with the setup and operation of the purchased equipment?
 yes no

Was your shipment accurate for the purchased items?
 yes no If no, please elaborate:

If you contacted RFT for product information before, during, or after the purchase period, did you find the customer service representative responsive and knowledgeable?
 yes no

Do you find our website to be user-friendly and informative?
 yes no

Was your order placed online or over the phone?
 online phone

Do you feel the packaging for your purchased equipment was professional and packaged adequate?
 yes no

Was the purchased equipment received in a timely manner?
 yes no

How did you hear about us?
 Direct Mail Internet Search Referral Email Facebook Twitter

Was your overall experience positive?
 yes no

Would you recommend R.F. Technologies, Inc., or Big Dog Surveillance Systems to someone else?
 yes no

Do you already receive our free, yearly product catalog?
 yes no

If you feel we fell short in meeting your service expectations, please describe the situation:

Are there any service-related improvements you recommend?

Additional Comments:

Contact Name

Company

Address

City

State

Zip

E-mail

Phone

Fax